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McDonald's prospects in Australia, Japan and Hong Kong reported bother ordering on the fast-food restaurant on Friday, as some operators cited technical issues with the ordering system.
In a publish on Twitter, McDonald's Japan mentioned its eating places have been experiencing technical difficulties. “There may be presently a system failure. We apologize for any inconvenience this may increasingly trigger and request you to please await a while till service is restored.
McDonald's Hong Kong mentioned on Fb that it was additionally experiencing a “pc system failure”, including that “cell ordering and self-ordering kiosks aren’t working” and prospects have been requested to order straight at restaurant counters. Are saying for.
Individuals in Australia posted pictures on social media exhibiting indicators on the doorways of some McDonald's retailers and apologizing for the inconvenience to prospects. Australian information retailers reported that some eating places had closed, whereas others had returned to an identical method, with some employees taking orders with pen and paper.
By Friday night, some eating places in Australia returned to full service.
At a restaurant in Richmond, Melbourne, prospects ordered shakes and burgers, crowded round self-service ordering machines and targeting shared French fries. Restaurant employees mentioned the disruption had lasted about two hours and that prospects had paid in money.
Jeremy Ruiz, a buyer in Newcastle, Australia, was attempting to get dinner to his youngsters when his plans have been disrupted by the system failure, he mentioned.
“Individuals have been popping out with notepads and pens and saying they couldn't take playing cards,” he mentioned. “There was a line a mile lengthy.”