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There have been some Samsung Galaxy S23 customers dealing with points With their telephones ever since Samsung launched its new replace final week.
The One UI 6.1 replace rolled out to the brand new Samsung Galaxy S24 fashions earlier this yr with none hiccups. Nonetheless, as soon as this AI-filled replace was launched for older gadgets on March 28, customers began experiencing points the place the touchscreen show was changing into unresponsive.
Does your Samsung Galaxy collection cellphone grow to be unresponsive at occasions? you're not the one one.
Samsung has now responded to the problem by offering context on the reason for the issue. The corporate has additionally launched a short lived repair for the touchscreen concern and can be releasing an replace addressing it quickly.
Samsung blames Google
Android Information Outlet Phandroid First observed by an official Samsung assertion Within the firm's Korean neighborhood discussion board.
“Resulting from compatibility points with some Google app options (Uncover), the app developer is improving the associated servers and apps,” stated a translation of Samsung's assertion supplied by Google Translate. “You’ll be able to repair the issue by briefly updating the Google app to the newest model, deleting the app's knowledge, after which restarting your cellphone.”
The problem doesn’t appear to be associated to the brand new AI-focused options within the One UI 6.1 replace as some individuals had speculated. In line with Samsung, the reason for the touchscreen points is Google Uncover, Google's personalized information function. Samsung says Google is conscious of the issue and is engaged on a repair.
how you can repair the issue
Samsung additionally supplied a short lived resolution for Galaxy customers who’re experiencing touchscreen points because of the Google Uncover bug. The corporate says that customers should obtain the newest model of Google apps, then delete the app's knowledge and at last restart the gadget.
The problem must be fastened, nevertheless, opening the Google app might as soon as once more trigger touchscreen points. In that case, the person might want to undergo these steps once more.
Galaxy customers experiencing the problem can replace the Google app within the Google Play Retailer by looking for the app earlier than tapping “Replace.” As soon as the app is up to date, go to the Settings possibility on Android, choose Apps, after which open the Google app. On that menu, faucet Storage, then faucet the Delete Knowledge “dustpan” icon. After this, restart the gadget.
This could resolve the touchscreen concern for Samsung Galaxy S23 homeowners, no less than till a full-on repair is rolled out.